Return Policy

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Return Policy

All orders are final. As my nails are custom-made to your individual measurements, the right of withdrawal does not apply under EU Directive 2011/83/EU, Article 16(c).

Returns are only accepted in the following cases:

  • Nails damaged during delivery
  • Manufacturing defects

To file a claim, contact us within 14 days of receiving your order at nailiencontact@gmail.com with photos of the issue. We will offer replacement products or a refund depending on the situation.

Returns not related to damage or defects will not be accepted.