Return Policy
Return Policy
All orders are final. As my nails are custom-made to your individual measurements, the right of withdrawal does not apply under EU Directive 2011/83/EU, Article 16(c).
Returns are only accepted in the following cases:
- Nails damaged during delivery
- Manufacturing defects
To file a claim, contact us within 14 days of receiving your order at nailiencontact@gmail.com with photos of the issue. We will offer replacement products or a refund depending on the situation.
Returns not related to damage or defects will not be accepted.
















